Terms of use for www.aradev.com
Please carefully read the "Terms of use" that govern the use of Art Studio Radevs (www.aradev.com) web site:
1 General
www.aradev.com is a web site, which allows the users to order a variety of design services, such as logo design, craft / handmade art product design, print design, 3D design, web banner design, stationary design, presentation deisgn, web design, outdoor design and any other graphic and digital design services. The web site is property of Art Studio Radevs Ltd.
2 Agreement
2.1. This is the Agreement between any person or company using the services of www.aradev.com defined as “User” (also defined as ‘you’, ‘your, ‘yours’) and Art Studio Radevs Ltd. UIC: 204612776, Sofia, Bulgaria, via its web site www.aradev.com providing the design service, defined as “Web site” (also defined by ‘us’, ‘our’, ' Art Studio Radevs ', www.aradev.com)
2.2 The use the services of www.aradev.com web site by the User is subject to the agreement and compliance with the terms which are listed in this Agreement. Any disputes resulting from this agreement are governed by the laws of Republic of Bulgaria.
2.3 When placing any design order in the www.aradev.com web site, you confirm that you accept and agree with these terms and that you are of eligible age to enter in this agreement (eighteen 18 years old at least).
3. Changes and amendments to the Terms of use
3.1 Art Studio Radevs can do changes in any time to these Terms of use and will publish such changes on the Art Studio Radevs web site - www.aradev.com
3.2 Any changes done on the Terms of use will be effective as of the moment of publishing them on the www.aradev.com web site
3.3 When you, the User continue the use of Art Studio Radevs’ web site services, you automatically agree with the changes done in this Agreement.
4. Term of the Agreement
4.1 The Agreement between the User and www.aradev.com web site starts from the date an order is placed by the User and is terminated once and order is completed:
A) when Art Studio Radevs provides the User with source files in vector or other format according and applicable to the project via email, or craft products in person or mail service
B) when you send a written notice that you, as a User are not interested to work further with Art Studio Radevs, and that you as a User confirm that will not use in any way, any of the graphical materials provided to you by Art Studio Radevs team via email or other means.
5. Services provided
5.1. Art Studio Radevs provides design and craft services to the User who has filled in detail the order form for order of any of the design services specified in p. 1
5.2 When Art Studio Radevs receives an order via the site, the Site is obliged to reply to the User via email within a reasonable time of receiving it, unless there are public holidays or unpredictable circumstances that cause a longer delay. The moment of receiving the order is considered during working hours (9:00 to 18:00) Bulgaria time.
5.3 When User order is received via the www.aradev.com web site, Art Studuio Radevs has the right to:
a) Accept the order and start work on it,
b) Request more detailed information from User via email, telephone or meeting in person, in order to be able to start work
c) Refuse order if request in our view breaches any terms or copyrights of third parties or any other specific reason depending on the order and moment of placing it.
5.4 Art Studio Radevs will do its best to provide the User a unique design. However, due to the enormous number of designs worldwide, Art Studio Radevs cannot guarantee that the design provided will not have a similarity to any other design around the world. Although Art Studio Radevs will do its best to provide a design, which is as unique as possible, Art Studio Radevs cannot take any financial or other responsibility, for claims towards us or to the User by third parties, if any other similar design, or shape exists elsewhere in the world. For this reason, the User is responsible to notify immediately if there is any such similarity that may breach copyrights of third parties, before the completion of a project. If the User finds and proves such similarity after a design lproject is completed, Art Studio Radevs will do its best to re-work in reasonable time the final provided design, so it does not breach any copyrights and provide a new set of source files.
5.5 A) When User provides source files, images, photos, vector files, or any other work resources needed for a project, the User confirms the possession of copyrights over the provided files, and by sending them to Art Studio Radevs agrees to give the right to Art Studio Radevs for edit and transfer these files into other deisgn artwork.
B) When User provides any sample artwork files for inspiration and example of what is requested by Art Studio Radevs, User agrees that he/she will not lead Art Studio Radevs to provide designs that breach any copyrights of third parties in any way.
5.6 Fonts used in designs by Art Studio Radevs are either fonts free for commercial use, or fonts for which Art Studio Radevs has acquired the right to use for commercial purposes. In cases where User requires a specific font which is not free for commercial use, the User will have to acquire separately the license of the font as well as acquire license for use for Art Studio Radevs, according to the specific case and a mutual agreement.
6. Order and work process
6.1 The User places an order for design work via the Art Studio Radevs web site www.aradev.com order form.
6.2 Orders can be for any of the listed design jobs on the site or other if Art Studio Radevs has the required skill to accomplish them.
6.3 Design Order process
A) When the order is received Art Studio Radevs proceeds as per 5.3 above
B) After the order is processed the User may be required depending on the design request, to pay a commitment fee before receiving first draft designs. In case the User decides to stop work on the project in any stage after receiving first draft designs, Art Studio Radevs will not return the fee and invoice the user for its amount, plus % of the design offered price, but not more than 75%, depending on the amount of work done up to this moment. The amount of work done up to this moment is defined by all deisgn works provided up to this moment.
C) When order is received, Art Studio Radevs notifies the User by means of email about that, providing a price quote, which the User may choose to accept or reject.
D) Within reasonable time from accepting the order, and after receiving the commitment fee, Art Studio Radevs provides first Draft designs, unless the order is for craft design product.
E) After receiving first Drafts, the User is obliged to return feedback on what changes he/she want to see on only ONE of the provided drafts, which User likes most, or to notify immediately Art Studio Radevs that he/she is not interested to continue work further. In such cases, the User is NOT allowed to use any of the ideas, shapes, design elements or fonts and font styles, which were provided by Art Studio Radevs, in indefinite time in the future, and the site will return back the commitment fee paid by the User earlier.
F) If Art Studio Radevs does not receive any feedback from the User within one month of drafts provided, it is considered that User is not interested in any of the designs and Art Studio Radevs has the right to offer them or parts of them (excluding copyrighted materials of the User) to other users. In such cases, the User is NOT allowed to use any of the ideas, shapes, design elements or fonts and font styles, which were provided by Art Studio Radevs, for indefinite time in the future. In this case, Art Studio Radevs is not obliged to return the commitment fee, without written notice from the User.
G) The User has the right to ask for a reasonable, but not limited amount of revisions of the only ONE design liked most, until fully satisfied with the final artwork.
H) Once the User selects a final version of a design product, Art Studio Radevs will invoice the User for the work done and send invoice and source files in appropriate formats, within 72hrs of payment, unless there are public holidays or other unexpected conditions for which Art Studio Radevs will notify the User.
7. Payment
7.1 Art Studio Radevs provides design services where:
A) The User is obliged to pay the announced and agreed price for design work, prior to receiving final source files.
B) In cases where the User requests changes to the first drafts received, but after receiving revision requests to stop work, since design work cannot be returned back, the User is entitled to pay Art Studio Radevs for the work done so far, or a minimum of 50% to 70% of the announced and agreed price, depending on the amount of work done up to this moment.
C) In cases where the User is not satisfied with first drafts received and requests to stop work before any revisions, the User will receive back the commitment fee paid by the User at the start of the project.
D) In cases, as per 7.1 B and 7.1 C, Art Studio Radevs keeps full copyright over the created so far content and keeps the right to use all or parts of the graphical content in any other project.
7.2 Art Studio Radevs is obliged to provide preview of the work done in watermarked raster format (.jpg or .png), as an approval to the User of the work done so far, prior to payment.
7.3 After completing work and following the payment of the User, Art Studio Radevs is obliged to provide via email source files where:
A) They are in the following raster and vector formats: .jpg, .png, .eps, .ai and .pdf.
B) For 3D designs in .stl or .obj formats.
7.4 For Kraft products after final payment by the User, Art Studio Radevs is obliged to send by post or courier the processed products within 72 hours (unless there are weekends / public holidays or is prevented from circumstance outside its scope, for which to notify the consumer of any delay). Art Studio Radevs is not responsible for the time and quality of the postal or courier service and for loss or damage during transport. The User covers aditionaly to the product price the transport costs and may, at his own discretion, request additional insurance for the transport service when available. In case of problems during transportation Art Studio Radevs is committed to cooperating as much as possible with the User.
7.5 Payments are done to the bank account of Art Studio Radevs Ltd. or PayPal account, after Art Studio Radevs Ltd. has issued an invoice for the work done.
7.6 Copyrights only of the one design selected by User are transferred to the User only after full payment is completed. Copyrights are transferred from Art Studio Radevs to User by this agreement at the moment of payment and Art Studio Radevs Ltd. is not obliged to sign any other copyright transfer documents. Art Studio Radevs Ltd. keeps the right over any not selected by the User designs, all or parts of it for future use in other projects.
7.7 All payments must be made in Bulgarian Lev, Euro, US dollars or British pound.
7.8 Art Studio Radevs Ltd. has the right to cancel an order and not provide source files in cases of attempt by User to pay with stolen card, bank account or PayPal identity, where rights of the source files are not transferred to User either in case this is proven by PayPal, banks or authorities in charge of investigating.
8. Confidentiality
8.1 All information and files provided by User to the Site will be used only for the purposes of artwork design and will not be shared to third parties. Art Studio Radevs declares that will do its best to keep the privacy of information provided, but cannot be kept liable if information is taken without the will and understanding of Art Studio Radevs Ltd., as a result of cyber attacks or similar unauthorized deeds of third parties.
8.2 The User is solely responsible for the content provided to Art Studio Radevs, and declares that owns the full copyrights of any content provided as sample for inspiration to Art Studio Radevs.
8.3 The User is obliged to inform Art Studio Radevs prior to start any work, if User has any confidentiality requests, requests to sign NDA agreements sent by User or any similar. Art Studio Radevs Ltd. keeps the right to refuse to sign and agree prior to work start and therefore refuse to work on a project.
8.4 The User is fully responsible for the information provided to Art Studio Radevs prior and during the work process and its level of confidentiality.
8.5 Art Studio Radevs Ltd. will not sign, provide or agree on any NDA or similar agreements, if such is requested or provided by the User after work has started on a project.
9. Definitions
9.1 Design artwork - any type of digital artwork intended for logo, print materials, presentations, static or video, indoor or outdoor advertising, web or banner designs.
9.2 Craft artwork – any physically created artwork according to the specific request and requirement of the User.
9.3 User - any person, or company represented by person to use the services of Art Studio Radevs web site.
9.4 Order - An online form, filled out by User at www.aradev.com to present the interest of this User to create design or craft artwork.
9.8 Source files - the set of source files presented from Art Studio Radevs to the User after completing the project. Source files contain the vector formats .ai, .eps, and raster formats .jpg and .png for Logo or any print projects, .3ds, .stl or .obj files for 3D projects, .ppt, .mov or .mp4 for presentation projects or others in case technically applicable.
9.9 PayPal - international online payment system, with options to pay with cards and issue invoices.
9.10 Drafts - starting graphical presentations of the first design artwork options presented by Art Studio Radevs. Drafts are presented only in lower resolution formats, on a Art Studio Radevs watermarked template. Drafts cannot be used by the User in any way, before project is completed and User has paid for tranfering the copyrights. Drafts cannot be shared with any third party.
9.11 Revisions - Revisions are graphical presentations of design artworks, based on the drafts or other revisions and done as per the request for changes of the User. Revisions are presented only in low resolution formats, on a Art Studio Radevs watermarked template. Revisions cannot be used by the User in any way, before project is completed and User has paid for transferring the copyrights.
9.12 Selected design - is the design artwork chosen by the User as final design, for which Art Studio Radevs prepares final source files. This is the only design for which the User acquires the copyrights for use, where the copyrights of any previous revisions and versions presented to the User, remain owned by Art Studio Radevs.
9.13 Cyber attack - any attempt by an unauthorized user to, break in the source of www.aradev.com web site, affect its functionality in any possible way, steal information presented by User or other criminal deed, for which it harms both the Art Studio Radevs web site and its Users.